Hello,

We’ve received your message and understand that you’re approaching this situation seriously.
It looks like you’ve put effort into what you’ve done and expect this to be treated accordingly.
In order for us to understand the situation and evaluate our options, we’ll need more information.
Could you please explain what exactly you expect from us? What do you see as the next step?
We’d like to avoid unnecessary misunderstandings and are looking for a way to address this constructively.

Looking forward to your reply.